DYNAMIC SERVICES FOR UNIFIED COMMUNICATIONS

Integrated IP communications solution from the private cloud

All communication networks handy from a single edge

Integration with present ICT infrastructure and application landscape

End-to-end processes

Consistent hardware and software from Unified Communication providers Cisco and 3CX

Integration of mobile devices

Bits Secure integrates the UC resolution with up-to-date ICT setups and application landscapes. UC integration embraces external networking, the computerization of business progressions, optimization of patron communications and assembly of mobile workforces – making UC purposes handy from workflow applications such as ERP and CRM.

 

How can my company benefit from unified communications dynamic services?

Business growth

Projects can be organized amenably across numerous locations

Expert information management means well practice of in-house skills

Communication-centric corporate processes are outstandingly faster

Communicating specialists is cooler

Innovative amenity representations increase customer constancy and gratification

Teams can work resourcefully while on the move

Costs

Consolidation decreases set-up charges

Lower managerial effort for conservation and process

Communication as a bid reduces hardware prices

Voice communication via IP lowers telephony costs

Integration of legacy equipment protects investment

 

Operations

The Dynamic UC components (Cisco, 3cx) are operated by Bits Secure in its own data center or at the customer site

Devices and applications are part of the managed solution

Rollout and management simplified through standardized role-based solutions

 

Technical specifications

Voice, voicemail, unified messaging, instant messaging, and presence

Video integration, SIP trunk to the public network and for the integration of the existing PABXs

Internet access for home office/small office workplaces, contact center

Management of hardware and software, central servers, devices and gateways to public networks

PBX service features

Mobile communications integration (e.g. simultaneous call on fixed network and cell phone)

Conferencing (voice/web/video conferences; desktop/file sharing)

Infrastructure: high-performance data center switch, server, firewall and storage systems

Availability of 99.99 percent

Hardware components set up at the customer’s site, such as local gateways and devices

Standardized workplace configurations with devices and services that meet the typical requirements of different groups of employees

 

Integrating communications with Unified Communications

When heterogeneous communications solutions such as PABXs are distributed across multiple sites, operation and maintenance become more difficult. Systems can not be centrally managed, and companies must retain service resources at many sites. Support for manufacturers can also lapse for older systems. The result: high costs and personnel costs.

A consistent UC approach means that communications can be centralized and delivered from the cloud on an IP basis, which significantly reduces costs and management and operational effort. Unified communications also charge turbo teamwork across the site. When cooperation is added, the solution can be integrated seamlessly into business processes, simplifying decision making and speeding up workflows.

CaaS can consolidate existing UC infrastructures in order to optimize the cost structure. The operating costs for managing and maintaining a heterogeneous UC environment as well as the management of various partners and contracts are included in the rationalization potential.